Need help?
Frequently Asked Questions
Earning Points
You can earn points by:
- Shopping on cleure.com
- Following us on Instagram, Facebook, and other socials
- Leaving reviews
- Celebrating your birthday
Nope it's free to sign up!
Yes, you need an account on Cleure.com and to sign up using the orange rewards button in order to start earning points.
No, points are only awarded on purchases made after you join the Cleure Rewards program. Accounts created on cleure.com before the program launch date are not eligible for points from past orders.
No.
No, points can only be earned on purchases made after you’ve joined Cleure Rewards.
Cleure Rewards points are earned on all purchased products. If an item is canceled from your order or refunded, you won’t be charged for it, and you won’t receive Cleure Rewards points for that item.
Yes! Just email your order number to customersupport@cleure.com, and we’ll manually add your points.
Yes, points expire 365 days after they are earned so spend them as soon as possible!
VIP Tiers
Bronze (0–499 points/year)
- Access to rewards points
- 10% coupon when they sign up
- Birthday gift: 100 extra points
- Free Shipping on orders $50+
Silver (500–1000 points/year)
- All Fresh Start perks
- 15% coupon when they enter this tier
- Free shipping on orders $25+
- Birthday gift: 100 extra points
- Early access to sales
Gold (1000+ points/year)
- All Glow Getter perks
- 20% coupon when they enter tier
- Free shipping, no minimum
- Double points days (4x/year)
- Birthday gift: 100 extra points + free product up to $30)
- Holiday Gift: free product (up to $30)
Exclusive Sales
To level up, you’ll need to spend a certain amount within a 12-month period. Each tier unlocks more perks as you go, so the more you shop with Cleure, the more rewards you’ll earn!
Your Cleure Rewards tier status resets at the start of each calendar year. You’ll need to meet the spending requirement again within the new year to maintain or move up your tier.
